Your bank. Your choice. Your control.

No payment details. No passwords. Just total control from your bank app.

Pay by Bank app is a new, easy-to-use payment method that lets customers pay online quickly and securely from their trusted mobile bank app, without having to enter payment details, create new accounts or logins, or remember any additional passwords.

Customers don’t need to download anything new. Pay by Bank app is automatically available once their bank has chosen to integrate the scheme and they’ll be auto-enrolled through a simple app update, so there’s no need to register to use it. Once integrated, it’s ready to use straight away.

If a customer uses Pay by Bank app with more than one bank app on their phone, they’ll get a choice of which one to open at the point of purchase. They can also set a default option.

Once the customer’s clicked the Pay by Bank app button on the Merchant app or website, they’ll be taken to their bank app to complete the payment. It automatically takes care of it securely and with a single click. No passwords, no logins, it’s just simple and secure.

Pay by Bank app is currently live.

• Pay by Bank app gives customers a quick, easy and secure checkout experience, helping to reduce basket abandonment at the checkout and maximise conversions.
• It also provides clear issuer liability, simple disputes handling and has only five chargeback codes.
• Plus, online fraud and its associated costs are near-eliminated, without the need for retailers to comply with PCI DSS or use 3D Secure.

Pay by Bank app was created in response to the growth in both mobile banking and mobile payments: around 22 million UK customers use their bank app regularly and over 50% of online purchases are made via mobile.

Pay by Bank app gives them an easy, secure way to pay through the bank app that they already use and trust.

Do I need to be connected to Faster Payments to integrate Pay by Bank app?

No. Retailers do not need to be connected to Faster Payments to use the scheme. Banks will need to be connected to Faster Payments in order to facilitate the payment between the customer’s bank account and the retailer’s distributor’s account. Distributors therefore don’t need to be connected to Faster Payments, but if they are they’ll have the ability to settle with retailers in real-time.

FAQs

How does Pay by Bank app address incoming regulation?

Pay by Bank app leverages the mobile banking app for safe and secure checkout, ready to meet PSD2 and SCA requirements

Does the payment come from the customer’s card or account?

The payment is made directly from the customer’s bank account using Faster Payments. No card details are used for the transaction, so there are no PCI DSS requirements.

Does Pay by Bank app work from a desktop computer?

Yes. If they see the Pay by Bank app button at checkout on their computer, they can click it to be given a six-digit code on screen. Once they enter that code on their phone via their bank app, they can complete the order and payment through that same bank app.

Do I need to be connected to Faster Payments to integrate Pay by Bank app?

No. Retailers do not need to be connected to Faster Payments to use the scheme. Banks will need to be connected to Faster Payments in order to facilitate the payment between the customer’s bank account and the retailer’s distributor’s account. Distributors therefore don’t need to be connected to Faster Payments, but if they are they’ll have the ability to settle with retailers in real-time.

Which accounts will the customer be able to pay from using Pay by Bank app?

This will depend on two things: what is offered by the customer’s bank, and whether the account is able to use Faster Payments. Current accounts will always be enabled by default for any participating banks.

How much does Pay by Bank app cost compared to debit and credit cards?

Pay by Bank app has no scheme fees. Distributors are charged a standard rate with a transaction fee cap that gives a saving for transactions over a certain value.

"Pay by Bank app is an innovative technology platform that’s human-by-design and comes to life through your familiar bank app."